Overview

As a Hotel Distribution Consultant at Cultuzz Digital Media GmbH, you will play a key role in increasing revenue and maximising profitability for our hotel clients and other accommodation providers. You will do this by optimising the hotel's distribution channels with a focus on direct bookings via the hotel's website. This dynamic position offers a flexible schedule, is available on a full-time or part-time basis and offers a regular income.

Responsibilities

• Advising hotels and other accommodation providers on sales opportunities in online distribution channels.
• Onboard new properties to the channel manager and the booking engine, ensuring a smooth transition and providing training, if necessary.
• Analysing client data with consistent further development and sales growth.
• Building and maintaining close relationships with clients to foster long-term partnerships.
• Promptly dealing with clients queries and issues and providing effective solutions.
• In short, you are there to support "your" hotels in word and deed.

Qualifications

• Proven experience in the hospitality industry, encompassing areas such as reservations, front office, revenue management, OTA, or wholesale.
• Experience with online distribution channels and property management systems would be highly advantageous.
• Excellent communication and interpersonal skills are essential, with a strong emphasis on effective communication.
• High customer orientation and enjoyment in interacting with people, fostering positive client experiences.
• Sales and organizational skills, with a track record in cold sales and cold calling to acquire new business.
• Self-motivated with a results-driven approach, capable of working autonomously.
• Ability to work independently and remotely, demonstrating adaptability and efficiency in remote work settings.
• Sound IT skills, coupled with a natural affinity for online technologies and the internet, enabling seamless integration of technology into daily tasks.

Compensation

This position features a commission-based compensation structure, offering a competitive 50% revenue share on the billed monthly fees. There is no fixed salary package.

FAQ

Where will I be based for this position?

The role of Hotel Distribution Consultant offers the opportunity to work remotely from anywhere in the world, making it particularly appealing for digital nomads.

With the freedom to choose your work environment and schedule, this position enables individuals to embrace a location-independent lifestyle while contributing to the success of "their" hotels.

Do I have fixed working hours?

As a Hotel Distribution Consultant, you have the flexibility to work at any time that suits you best. You can even decide how many hours you want to work.

However, it is important to know that your clients will require regular communication and prompt responses, especially during business hours. In addition, clients may also require support at weekends or outside normal working hours, especially in emergencies.

While the timing of your work is ultimately up to you, be sure to take these expectations into account when organising your schedule. You should find a balance that meets both the client's needs and your personal preferences.

How can I build a client base?

In the role of a Hotel Distribution Consultant, we distinguish between two distinct phases: the ramp-up phase and the ongoing support phase.

During the ramp-up phase, when you are newly on-boarded, you may not yet have a substantial client base. Therefore, your primary focus is on proactively seeking out potential clients who could benefit from your expertise. We facilitate this process by automatically analysing hotels and sending highly personalised emails detailing specific opportunities for increased revenue and profit.

Upon receiving this information, your task is to proactively reach out to the hotels via phone and further explain the benefits of the opportunities identified and outlined in the email.

Drawing from our experience, we've found that hotels generally appreciate receiving free advice and insights. By effectively communicating the potential advantages, you have the opportunity to build trust and rapport with the hotel decision-makers.

In the best-case scenario, hotels may express interest in collaborating with you directly, leading to future partnerships. However, even if a hotel decides to continue working with their current service provider, your efforts in providing valuable advice will still be appreciated. Hotels will never feel pressured or deceived, as your approach is centred around offering genuine assistance and expertise.

Ultimately, your goal is to establish positive relationships with hotels, whether it leads to immediate collaboration or lays the groundwork for future opportunities.

Consultants in this phase dedicate significant efforts towards building their client portfolio, laying the foundation for future partnerships.

Once consultants have successfully acquired a sufficient number of clients, they transition into the ongoing support phase. In this phase, the focus shifts from client acquisition to providing dedicated support and guidance to existing clients.

Consultants work closely with their clients to understand their specific needs, challenges, and goals, offering personalized advice and strategies to optimize their distribution channels and maximise revenue. This phase is characterized by ongoing communication, relationship-building, and a commitment to delivering value-added services that foster long-term client satisfaction.

Overall, the role of a Hotel Distribution Consultant is a dynamic process that evolves over time, from the initial ramp-up phase of client acquisition to the ongoing support and advisory phase focused on nurturing and strengthening client relationships.

How will Cultuzz support me?

Cultuzz provides comprehensive support and resources to Hotel Distribution Consultants, including:

Advanced Technologies:
Offering a suite of online distribution tools, including channel management, booking engine, and WordPress themes and plugins. Additionally, access to exclusive channels sets Cultuzz apart from competitors.

Extensive Experience:
With over 20 years in the business, Cultuzz has developed hundreds of interfaces to PMS, channel managers, and distribution channels, ensuring seamless integration and connectivity.

Prospect Analysis:
Automatically analyzing hotels and providing a list of prospects to contact, aiding consultants in building their client base efficiently.

Channel Management:
Handling the manual work of channel management, including establishing connections to distributors, mapping products, and ensuring smooth operation.

Interface Integrity:
Guaranteeing proper functioning of all interfaces, with real-time processing of rates, availabilities, and reservations to minimize errors.

Support and Training:
Providing ongoing training and second-level support through a dedicated team, ensuring consultants are equipped with the knowledge and resources they need to succeed.

Invoicing and Payment Handling:
Handling the administrative tasks of invoicing clients and collecting payments, streamlining the financial process for consultants.

Revenue Share:
Offering a generous revenue share of 50% of all revenues generated from consultants' clients, providing a lucrative incentive for success.

Overall, Cultuzz offers a comprehensive support system designed to empower Hotel Distribution Consultants and maximize their success in the industry.

What happens if I am not available or on vacation?

At Cultuzz, we understand that Hotel Distribution Consultants need assurance that their operations will run smoothly even when they're unavailable or on vacation. That's why we provide dedicated support from our expert team to handle any urgent matters that may arise.

Our support team offers telephone assistance, ensuring that consultants can simply create a call detour, allowing our team to answer calls on their behalf. Similarly, for emails, we operate a helpdesk and ticketing system, allowing consultants to redirect inquiries to our support team for prompt resolution.

With Cultuzz, you can have peace of mind knowing that your operations are in capable hands, even when you are away.

Will my income be stable and sufficient?

At Cultuzz, we operate in the Software as a Service (SaaS) industry, where clients pay a monthly fee for our services. On average, our clients pay between USD 50 and 200 per month, depending on factors such as the size of the hotel or accommodation provider and their location worldwide. This revenue is recurring.

To ensure that you can provide dedicated support to your clients, we recommend allocating at least 60 minutes per month to each client. This effort aims to optimise hotel revenue and profit for your clients, fostering loyalty and long-term relationships.

Considering a portfolio of approximately 100 hotels, each generating an average of USD 100 per month, your total monthly revenue would amount to USD 10,000. As a Hotel Distribution Consultant, you'll earn a competitive 50% share on this monthly revenue, translating to a monthly income of USD 5,000.

It's important to note that we do not pay a fixed salary package. Especially in the beginning, during the ramp-up phase, your income might be low and not sufficient. We recommend that you maintain your current income structure until you know that you are successful as a Hotel Distribution Consultant.

Your actual income may vary based on factors such as your average invoice amount and the number of hotels in your portfolio. However, with our structured approach and commitment to supporting your success, you can expect a stable and sufficient income as a Hotel Distribution Consultant at Cultuzz.

Is a contract concluded?
Yes, of course, a contract is concluded for this Hotel Distribution Consultant role.
We believe in ensuring clarity and mutual understanding between Cultuzz Digital GmbH and yourself. Therefore, we establish a contract that outlines the terms of engagement, including expectations, deliverables, and compensation. This contract serves as a formal agreement to ensure that both parties are aware of their roles and responsibilities, ultimately fostering a productive and professional working relationship.
In essence, you will operate as a self-employed and independent contractor, providing services to your clients under the terms of an agreement with Cultuzz Digital Media GmbH.